FEMA Disaster Recovery Centers
U.S. Department of Homeland Security's Federal Emergency Management Agency's (FEMA) Disaster Recovery Centers are temporary centers set up in a federal disaster area.
They help local residents through the federal assistance application process and also offer recovery advice. Visitors can talk face-to-face about recovery options with representatives from local, state and federal agencies as well as volunteer organizations at the Disaster Recovery Centers.
At the Disaster Recovery Center, you can:
Ask about the status of applications.
Get referrals to crisis counseling, legal aid or Disaster Unemployment Assistance.
Get help with U.S. Small Business Administration (SBA) low-interest loan applications for homeowners, renters or businesses and private nonprofits of all sizes.
Get information about types of state and federal disaster assistance.
Get referrals to the American Red Cross and other organizations that help with immediate needs.
Learn cost-effective ideas to reduce the impact of future flooding or disaster losses.
NOTE: No cash, checks, vouchers, food or clothing are distributed at Disaster Recovery Centers.
Online Individual Assistance Centers
At DisasterAssistance.gov, you can access infromation for filing a claim as well as look at the status of your case. It provides information to help you prepare for, respond to and recover from disasters. Click here for more information.
What You Can Access
Eligibility status by category
Amount of eligible assistance and when it was paid (if applicable)
Applicant's addresses and phone numbers currently on file
Insurance information provided by the applicant
Information requested from the applicant by FEMA
A listing of written correspondence between the applicant and FEMA
Referrals to other federal/state/voluntary agencies for assistance
The status of any inspections conducted by FEMA
What You Can't Access
A copy of your completed disaster application
Viewable copies of written correspondence between the applicant and FEMA
Detailed inspection results/information
For answers to these questions, individuals should call the FEMA HELP LINE at (800) 621-3362
If you are having difficulties with the IAC or FEMA's online registration process, contact the Technical Assistance Desk at (800) 745-0243.
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