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After A DisasterItems You May Need After a DisasterHere is a starter list of some things you should buy or look into after a disaster. Emergency and Disaster ServicesHere are links to organizations and resources that provide assistance and information in an emergency or natural disaster.How Social Workers Help Disaster SurvivorsWe interviewed, received advice and gathered ideas from social workers around the country to give you an idea of what social workers do and how they help after a disaster or fire.Dial 2-1-1 for Community HelpYou've heard about 9-1-1 and 4-1-1, now there's 2-1-1, a number dedicated to connecting people with helpful community services and volunteer opportunities.How Disasters Are DeclaredA major disaster could result from a hurricane, earthquake, flood, tornado or major fire. The event must be clearly more than state or local governments can handle alone. Temporary Housing Data SheetDepending upon the damage, you may be staying in your home, a friend's home, a hotel, or a shelter. Should you need temporary housing, here is a brief form for you to write down your temporary housing details.FEMA Disaster Recovery CentersDisaster Recovery Centers are temporary centers set up in a federal disaster area, helping local residents through the federal assistance application process and also offer recovery advice.Water Quality and Safety PrecautionsWhen it comes to food and water, err on the side of contamination until you know better. (In other words, guilty until proven innocent.)Federal Food Safety GuidelinesHas your fridge or freezer turned off and the food is still inside? Apply the golden rule for food safety: "If In Doubt, Throw It Out." Below are general food safety and cleaning tips from the government's food safety guidelines.Contacting Others After a Disaster or TraumaThe most important thing to realize is that you are safe. Now, let others know how you are — and where you are.Disaster Assistance TimelineHere is a timeline breaking down how your local emergency management services, first responders and other organizations will respond after a natural disaster. Disaster Relief Financial Assistance OptionsExperts we've interviewed say that the severity of a natural disaster affects the time it takes to receive financial assistance.Handling Emotional and Physical Stress After a DisasterNatural disasters cause emotional and physical stress — and a host of reactions including anxiety, depression, difficulty concentrating, sadness, anger, fatigue, hopelessness, irrational fears, and nightmares.FEMA Common Misconceptions about Disaster AidHere are some common misconceptions about FEMA from FEMA.FEMA Questions to AskAs with an insurance agent, these questions for FEMA officials may confirm what you already know, or may help you understand what processes, timelines and what federal aid is available.FEMA Types of Disaster AidThe following information is from FEMA (Federal Emergency Management Agency).Filing for Federal Disaster ReliefFederal Disaster Relief is available after the President issues a disaster declaration for your area. Visit FEMA's (Federal Emergency Management Agency) site, to see if a disaster declaration has been made in your area.Helping Others Hit by DisasterImmediately or soon after an emergency or natural disaster, many people want to help. Here are some tips to help you help others. Review these, be safe, be smart.About the American Red CrossThe American Red Cross is a humanitarian organization led by volunteers, with a mission to provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.In the News How to Get Disaster InformationMedia web sites are good resources for local information, breaking news and weather updates during and after natural disasters. Here are some ways to use the media to your best advantage.In the News Reporting on DisastersAfter a major disaster — fire, natural disaster or other catastrophe — the media will mostly like arrive on the scene. Here's what to know.Tax Tips After a DisasterAfter a disaster, fire or other major loss, bills and expenses can pile up quickly. Luckily, there are some IRS forms you can complete to receive immediate help and possibly get additional tax relief over the next few years. Who Will Help You After a Disaster?After a storm, local and regional authorities — such as police officers, firefighters, ambulance services and state or municipal service workers — may be dispatched to severely affected areas. Here's what to know.

FEMA: Questions to Ask

As with an insurance agent, these questions for FEMA officials may confirm what you already know, or may help you understand what processes, timelines and what federal aid is available.

When you get an answer, be sure it includes

  • an outcome
  • who is responsible for the tasks
  • a follow-up meeting date to insure progress

For every conversation, write down the

  • day, date and time
  • name and title of the person you talk with.
  • their direct dial number
  • their email

Contact List

  • Get the name(s) of FEMA representative (or other local representative).
  • You may have to speak with a variety of people in the first days. Get all of their names and contact info. Be patient.

Once you have a consistent contact, FEMA and WhatHappensNow recommend you ask these questions:

  • How long with this FEMA center be in the area and what days/hours will it be open?
  • Can I get all of my necessary forms at this office? If not, where do I need to go or who do I need to call for assistance?
  • Will I always talk with you?
  • What are your current timelines for working in the area (help arriving, etc.)
  • What are your current timelines for helping me?
  • How long it will take for my registration to be processed (According to FEMA, registering more than once delays your application.)
  • How can I contact you to let you know if my contact information changes?
  • Can you recommend organizations that can assist my family and me during the recovery process?
  • Am I required to travel back to my damaged home? If so, what types of assistance are available to help me with travel expenses to and from my damaged home/dwelling?
  • How will I know when it is safe to re-enter my home?
  • Does someone from FEMA need to accompany me during the initial walk-through of my property? When can a FEMA official do an inspection of my home?
  • If I am approved for a loan, when can I expect a check?
  • I got a check from FEMA. What can I use the money for?
  • Can FEMA help me with my bills and food expenses?

If you have solutions that helped you navigate FEMA e-mail us.

After A DisasterItems You May Need After a DisasterHere is a starter list of some things you should buy or look into after a disaster. Emergency and Disaster ServicesHere are links to organizations and resources that provide assistance and information in an emergency or natural disaster.How Social Workers Help Disaster SurvivorsWe interviewed, received advice and gathered ideas from social workers around the country to give you an idea of what social workers do and how they help after a disaster or fire.Dial 2-1-1 for Community HelpYou've heard about 9-1-1 and 4-1-1, now there's 2-1-1, a number dedicated to connecting people with helpful community services and volunteer opportunities.How Disasters Are DeclaredA major disaster could result from a hurricane, earthquake, flood, tornado or major fire. The event must be clearly more than state or local governments can handle alone. Temporary Housing Data SheetDepending upon the damage, you may be staying in your home, a friend's home, a hotel, or a shelter. Should you need temporary housing, here is a brief form for you to write down your temporary housing details.FEMA Disaster Recovery CentersDisaster Recovery Centers are temporary centers set up in a federal disaster area, helping local residents through the federal assistance application process and also offer recovery advice.Water Quality and Safety PrecautionsWhen it comes to food and water, err on the side of contamination until you know better. (In other words, guilty until proven innocent.)Federal Food Safety GuidelinesHas your fridge or freezer turned off and the food is still inside? Apply the golden rule for food safety: "If In Doubt, Throw It Out." Below are general food safety and cleaning tips from the government's food safety guidelines.Contacting Others After a Disaster or TraumaThe most important thing to realize is that you are safe. Now, let others know how you are — and where you are.Disaster Assistance TimelineHere is a timeline breaking down how your local emergency management services, first responders and other organizations will respond after a natural disaster. Disaster Relief Financial Assistance OptionsExperts we've interviewed say that the severity of a natural disaster affects the time it takes to receive financial assistance.Handling Emotional and Physical Stress After a DisasterNatural disasters cause emotional and physical stress — and a host of reactions including anxiety, depression, difficulty concentrating, sadness, anger, fatigue, hopelessness, irrational fears, and nightmares.FEMA Common Misconceptions about Disaster AidHere are some common misconceptions about FEMA from FEMA.FEMA Questions to AskAs with an insurance agent, these questions for FEMA officials may confirm what you already know, or may help you understand what processes, timelines and what federal aid is available.FEMA Types of Disaster AidThe following information is from FEMA (Federal Emergency Management Agency).Filing for Federal Disaster ReliefFederal Disaster Relief is available after the President issues a disaster declaration for your area. Visit FEMA's (Federal Emergency Management Agency) site, to see if a disaster declaration has been made in your area.Helping Others Hit by DisasterImmediately or soon after an emergency or natural disaster, many people want to help. Here are some tips to help you help others. Review these, be safe, be smart.About the American Red CrossThe American Red Cross is a humanitarian organization led by volunteers, with a mission to provide relief to victims of disasters and help people prevent, prepare for, and respond to emergencies.In the News How to Get Disaster InformationMedia web sites are good resources for local information, breaking news and weather updates during and after natural disasters. Here are some ways to use the media to your best advantage.In the News Reporting on DisastersAfter a major disaster — fire, natural disaster or other catastrophe — the media will mostly like arrive on the scene. Here's what to know.Tax Tips After a DisasterAfter a disaster, fire or other major loss, bills and expenses can pile up quickly. Luckily, there are some IRS forms you can complete to receive immediate help and possibly get additional tax relief over the next few years. Who Will Help You After a Disaster?After a storm, local and regional authorities — such as police officers, firefighters, ambulance services and state or municipal service workers — may be dispatched to severely affected areas. Here's what to know.